RUECKER AVIATION

Privacy Policy

Privacy Policy

Privacy Policy

RUECKER AVIATION · Last updated: 02/11/2026

1. Introduction

This Privacy Policy explains how RUECKER AVIATION collects, uses, and protects your personal data when you visit ruecker-aviation.com or use our services. We are based in Germany and process personal data in accordance with the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the Telecommunications Digital Services Data Protection Act (TDDDG).

2. Who We Are

RUECKER AVIATION, Hnas-Rubbert-Str. 9a, 22119 Hamburg, Germany
Email: info@ruecker-aviation.com

We are the “controller” within the meaning of Art. 4(7) GDPR. Jens Rücker, Hans-Rubbert-Str. 9a, 22119 Hamburg, Germany, info@ruecker-aviation.com, +49 160 9320 7793

3. Information We Collect

Information you provide to us

  • Contact details such as your name, email address, phone number, and company name
  • Information you include in contact forms, enquiries, or service requests
  • Billing details and payment information, if you purchase our services (payments are handled by third-party processors; we do not store full card details)
  • Any other information you choose to share with us

Information collected automatically

  • Server log data, such as IP address, date and time of access, requested page, browser type and version, operating system, and referrer URL. This is collected by our hosting provider www.strato.de and stored for 7 days.
  • Cookie and similar technology data (see Section 7)
  • Pages visited and time spent on the Website, if you consent to analytics

4. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our services
  • Respond to your enquiries and provide customer support
  • Process payments and send invoices
  • Send service-related messages such as confirmations, updates, and appointment reminders
  • Send marketing communications, only where you have agreed to receive them
  • Maintain the security of the Website and prevent fraud or misuse
  • Analyze Website usage to improve its performance and content
  • Comply with legal obligations

We process personal data only where the GDPR allows it, on one or more of these bases:

  • Contract (Art. 6(1)(b) GDPR): to provide the services you request or to take steps before entering into a contract
  • Consent (Art. 6(1)(a) GDPR): for marketing emails and non-essential cookies; you can withdraw consent at any time
  • Legitimate interests (Art. 6(1)(f) GDPR): to operate, secure, and improve our Website and services, for example through server logs
  • Legal obligation (Art. 6(1)(c) GDPR): to meet commercial and tax retention duties under German law

6. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers that process data on our behalf, such as web hosting, email delivery, analytics, scheduling, and payment processing. We have data processing agreements with them under Art. 28 GDPR.
  • Professional advisers such as tax advisers and lawyers, where necessary
  • Authorities, if required by law or to protect our rights, safety, or property
  • A successor business, if we are involved in a merger, acquisition, or sale of assets

7. Cookies and Analytics

We store information on your device or read it from your device only if it is technically necessary to provide the Website you requested (§ 25(2) no. 2 TDDDG) or if you have consented (§ 25(1) TDDDG). Any personal data processed as a result is based on Art. 6(1)(f) GDPR for necessary cookies and on Art. 6(1)(a) GDPR for cookies that require consent. Analytics and marketing cookies are set only after you accept them in our cookie banner. [Describe tools used, e.g. analytics provider, purpose, and storage period.]

You can withdraw or change your consent at any time with effect for the future via [link to your cookie settings]. You can also delete cookies in your browser settings.

8. International Transfers

We process your data primarily within the EU/EEA. If a service provider transfers data to a country outside the EU/EEA, such as the USA, we ensure an adequate level of protection, for example through an EU adequacy decision (such as the EU–US Data Privacy Framework for certified recipients) or Standard Contractual Clauses (Art. 44 ff. GDPR).

9. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy:

  • Enquiries and correspondence: [e.g. 24 months]
  • Customer and billing records: [e.g. 6–10 years, as required by tax law]
  • Marketing preferences: until you unsubscribe or withdraw consent
  • Analytics data: [e.g. 14 months]

10. Data Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) and restricted access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Your Rights

Under the GDPR you have the following rights:

  • Access to the personal data we hold about you (Art. 15)
  • Rectification of inaccurate data (Art. 16)
  • Erasure (Art. 17)
  • Restriction of processing (Art. 18)
  • Data portability (Art. 20)
  • Objection to processing based on legitimate interests, and to direct marketing at any time (Art. 21)
  • Withdrawal of consent at any time, without affecting earlier processing (Art. 7(3))
  • Lodging a complaint with a supervisory authority (Art. 77)

To exercise any of these rights, contact us at [contact@yourwebsite.com]. We will respond within one month (Art. 12(3) GDPR).

Supervisory authority: You may lodge a complaint with the data protection authority responsible for you or for us. The authority responsible for us is [name and address of the data protection authority of the German federal state where your business is based].

12. Children’s Privacy

Our Website and services are not directed at children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us with personal data, please contact us and we will delete it.

The Website may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Significant changes may also be communicated by email or a notice on the Website.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

RUECKER AVIATION, Hans-Rubbert-Str. 9a, 22119 Hamburg, Email: info@ruecker-aviation.com